Privacy Policy

Effective Date: May 3, 2026

This website is operated by Pulkit Mukesh Khanna. RERO Healthcare Pvt Ltd. (“RERO”, “We”, “Our”, “Us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification: Name, age, gender, email address, phone number.
• Health and Medical Data: BMI, weight, medical history, clinical results, and lab reports.
• Technical Data: IP address, browser type, and usage patterns via cookies.

2. How We Use Your Information

We use the collected data to:

• Facilitate clinical consultations and diagnostic tests.
• Personalize your weight management program.
• Process payments and provide customer support.
• Comply with medical and legal regulations in India.

3. Data Sharing and Disclosure

We do not sell your personal data. We share information only with:

• Registered Medical Practitioners: For diagnosis and treatment.
• Partner Laboratories: For processing diagnostic tests.
• Service Providers: Payment gateways (Cashfree), logistics partners, and communication tools (WhatsApp).

4. Data Security

We implement industry-standard security measures to protect your sensitive health data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can withdraw your consent for data processing at any time by contacting us.

6. Cookies

We use cookies to enhance your experience. You can disable cookies in your browser settings, though some features of the platform may not function correctly.

7. Contact Us

If you have questions about this policy, contact our Grievance Officer at contact@rerohealth.com.

Last updated: May 3, 2026